Support

We answer every email.

Usually within one working day, from the same people who build the product. Billing questions, import problems, a tag that prints crooked — write to us.

Email support

support@smnabhogroup.com — the fastest way to reach us. Include your account email and, if it is a printing problem, the PDF or a photo.

Billing & invoices

Need a GST invoice, a different billing name, or a multi-shop licence? Email us with your GSTIN and we will send the paperwork.

Data and deletion

Ask us to export or delete everything tied to your account and we will do it within seven days. See the privacy policy for what we keep and why.

Before you write

The plan comparison and the FAQ answer most questions about columns, currencies and refunds. If they do not, we want to hear it.

Hands holding a freshly printed A4 sheet of price tags

Response times

Monday to Saturday, 10:00–19:00 IST.
Most emails are answered the same day; anything involving Stripe can take one extra day while the payment clears.

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